# Captcha problem : DBC Image

**URL:** <https://community.automationedge.com/t/captcha-problem-dbc-image/2279>\
**Category:** Get Help & Discuss\
**Tags:** rpa, banking, insurance\
**Created:** [June 29, 2020, 5:28am UTC](https://community.automationedge.com/t/captcha-problem-dbc-image/2279 "2020-06-29T05:28:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![zack](https://avatars.discourse-cdn.com/v4/letter/z/f6c823/32.png) [@zack](https://community.automationedge.com/u/zack)\
**Post date:** [June 29, 2020, 5:28am UTC](https://community.automationedge.com/t/captcha-problem-dbc-image/2279/1 "2020-06-29T05:28:21Z")

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How to resolve captcha using DBC: Image. It’s fine if someone share Workflow of configuration.

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**Author:** ![aesupport](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/aesupport/32/371_2.png) [@aesupport](https://community.automationedge.com/u/aesupport)\
**Post date:** [June 29, 2020, 6:34am UTC](https://community.automationedge.com/t/captcha-problem-dbc-image/2279/2 "2020-06-29T06:34:35Z")

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Hello Zack,

Welcome to our community!

Please refer our plugin reference guide for your query. You find all details about every step in process studio.

Follow below steps to reach the document:

1. Login to AE portal using your credentials.

2. Go to Resources tab

3. You will find the “AutomationEdge Plugin Reference Guide” and all other guides here.

This images are for your reference. Please find more details from the guide.

 ![DBC1.jpg](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/1X/b7190b9f6ecbf351715049e750dde96acf441213.jpeg)

 ![DBC2.jpg](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/1X/90d5fab2031da1ccbc331dd8c47d0622ad80a74e.jpeg)

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<div class="post-metadata">

**Author:** ![zack](https://avatars.discourse-cdn.com/v4/letter/z/f6c823/32.png) [@zack](https://community.automationedge.com/u/zack)\
**Post date:** [June 29, 2020, 7:10am UTC](https://community.automationedge.com/t/captcha-problem-dbc-image/2279/3 "2020-06-29T07:10:26Z")

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I’m trying to download the captcha using web download image but getting error -Invalid image type, supported types are: BMP,JPG,JPEG,PNG or SVG.  
is there another way to download image??

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<div class="post-metadata">

**Author:** ![aesupport](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/aesupport/32/371_2.png) [@aesupport](https://community.automationedge.com/u/aesupport)\
**Post date:** [June 29, 2020, 7:26am UTC](https://community.automationedge.com/t/captcha-problem-dbc-image/2279/4 "2020-06-29T07:26:18Z")

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Yes, go for ‘Capture Screenshot’ step instead.

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<div class="post-metadata">

**Author:** ![aesupport](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/aesupport/32/371_2.png) [@aesupport](https://community.automationedge.com/u/aesupport)\
**Post date:** [June 29, 2020, 9:11am UTC](https://community.automationedge.com/t/captcha-problem-dbc-image/2279/5 "2020-06-29T09:11:59Z")

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We have one more solution for you. Refer below link.

> [@IS There a way to solve CAPTCHA with AE or API from third Parties? Has anyone try it?](https://community.automationedge.com/t/is-there-a-way-to-solve-captcha-with-ae-or-api-from-third-parties-has-anyone-try-it/840/6):
>
> You can use Web Actions to right click, robot handling to use keyboard commands to “Saves As” the image. From there you can send it to DBC. Just be aware that some captcha download a different imagem when you do this.