# Element can't be found when accessing the login form in the new tab

**URL:** <https://community.automationedge.com/t/element-cant-be-found-when-accessing-the-login-form-in-the-new-tab/11699>\
**Category:** Process Studio\
**Tags:** rpa, learning, process-studio, ps-steps\
**Created:** [March 6, 2024, 6:33am UTC](https://community.automationedge.com/t/element-cant-be-found-when-accessing-the-login-form-in-the-new-tab/11699 "2024-03-06T06:33:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![fdc\_jpg](https://avatars.discourse-cdn.com/v4/letter/f/ba8739/32.png) [@fdc\_jpg](https://community.automationedge.com/u/fdc_jpg)\
**Post date:** [March 6, 2024, 6:33am UTC](https://community.automationedge.com/t/element-cant-be-found-when-accessing-the-login-form-in-the-new-tab/11699/1 "2024-03-06T06:33:36Z")

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I am trying to automate login in various email provider. I have tried google, and now I am trying outlook.

For reference. I will be attaching my Workflow here.  
 ![image](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/2X/3/36bbe6571aaf14fd62a5345986c3a0e883eac1e3.png)

Start Browser - Go To Microsoft Website  
Delay for a bit  
Web Click - Click for the Sign in Button

then it OPENS UP A NEW TAB that redirects to the login form of Microsoft’s Outlook

then delay again…

And I want to insert my email, however. It does not set the value of it.

“Unable to find the element having X-Path [//\*[@id=“i0116”]] in expected time”

I think by trying to debug this one, I think AE does not detect the element in the new openly tab wherein I have to input my user’s credential.

I’d appreciate any help or ideas on how to resolve this one.

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**Author:** ![wllmdjngh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/wllmdjngh/32/952_2.png) [@wllmdjngh](https://community.automationedge.com/u/wllmdjngh)\
**Post date:** [March 6, 2024, 1:30pm UTC](https://community.automationedge.com/t/element-cant-be-found-when-accessing-the-login-form-in-the-new-tab/11699/2 "2024-03-06T13:30:28Z")

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If the login opens in a new tab, have you tried to switch tabs/window?

When managing GUI, most of the time you shouldn’t need “delay row” unless the times configured in start browser is very short.

Regards

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**Author:** ![Prajakta\_Vikhe](https://avatars.discourse-cdn.com/v4/letter/p/67e7ee/32.png) [@Prajakta\_Vikhe](https://community.automationedge.com/u/Prajakta_Vikhe)\
**Post date:** [March 8, 2024, 7:10am UTC](https://community.automationedge.com/t/element-cant-be-found-when-accessing-the-login-form-in-the-new-tab/11699/3 "2024-03-08T07:10:55Z")

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@fdc_jpg,

If you want to open login in new tab then try with web switch window and add explicit delay.

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<div class="post-metadata">

**Author:** ![fdc\_jpg](https://avatars.discourse-cdn.com/v4/letter/f/ba8739/32.png) [@fdc\_jpg](https://community.automationedge.com/u/fdc_jpg)\
**Post date:** [March 11, 2024, 2:54am UTC](https://community.automationedge.com/t/element-cant-be-found-when-accessing-the-login-form-in-the-new-tab/11699/4 "2024-03-11T02:54:09Z")

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Sorry for replying late and thanks @wllmdjngh and @Prajakta_Vikhe the suggestions and the plugins that you guys mentioned worked for me. Have a great day.