# Error Web Gui **URL:** \ **Category:** Process Studio\ **Created:** [July 22, 2024, 6:41pm UTC](https://community.automationedge.com/t/error-web-gui/12921 "2024-07-22T18:41:03Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![JohnCosta](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@JohnCosta](https://community.automationedge.com/u/JohnCosta)\ **Post date:** [July 22, 2024, 6:41pm UTC](https://community.automationedge.com/t/error-web-gui/12921/1 "2024-07-22T18:41:03Z")
How to solve this error? The browser open, but the tab opened is a hello to automation web, not [google.com](http://google.com) ![image](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/2X/3/38a2e78ff98c2c599bddb5b85d2efe6e3a2a7aac.png) ---
**Author:** ![wllmdjngh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/wllmdjngh/32/952_2.png) [@wllmdjngh](https://community.automationedge.com/u/wllmdjngh)\ **Post date:** [July 22, 2024, 7:06pm UTC](https://community.automationedge.com/t/error-web-gui/12921/2 "2024-07-22T19:06:21Z")
I experienced as well. With plugin implemented, the identified URL in start browser should appear a little while afterwards. Also believe that popup should be enabled for this plugin. Hope this helps. ---
**Author:** ![JohnCosta](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@JohnCosta](https://community.automationedge.com/u/JohnCosta)\ **Post date:** [July 22, 2024, 7:55pm UTC](https://community.automationedge.com/t/error-web-gui/12921/3 "2024-07-22T19:55:22Z")
The browser open in this tab with welcome and freeze, does not open the URL identified in start browser. I enabled popup, but does not fixed the error. In pipeline, does not generate error in step Start Browser, but in next steps that use browser, does not identify her. For example, the screenshot shows the start browser for [google.com](http://google.com), her freeze in welcome and next step redirect for [youtube.com](http://youtube.com), but generate error. ![image](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/2X/f/ff883f0d453b863840c430ab0225fa14f807d2b1.png) ---
**Author:** ![wllmdjngh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/wllmdjngh/32/952_2.png) [@wllmdjngh](https://community.automationedge.com/u/wllmdjngh)\ **Post date:** [July 22, 2024, 10:11pm UTC](https://community.automationedge.com/t/error-web-gui/12921/4 "2024-07-22T22:11:13Z")
Confirm that the corresponding plugin is installed. There is a plugin for each type of browser (Google, Edge, Firefox) Regards ---
**Author:** ![JohnCosta](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@JohnCosta](https://community.automationedge.com/u/JohnCosta)\ **Post date:** [July 23, 2024, 12:28pm UTC](https://community.automationedge.com/t/error-web-gui/12921/5 "2024-07-23T12:28:05Z")
I solved the problem. I saw the step-by-step instructions for enabling the extension in browsers in the documentation. Thank you for your help. ---
**Author:** ![Shimeds](https://avatars.discourse-cdn.com/v4/letter/s/90ced4/32.png) [@Shimeds](https://community.automationedge.com/u/Shimeds)\ **Post date:** [November 1, 2024, 2:00pm UTC](https://community.automationedge.com/t/error-web-gui/12921/6 "2024-11-01T14:00:20Z")
> [@JohnCosta](#): > > step-by-step instructions for enabling the extension in browsers Can u send me the steps? ---
**Author:** ![JohnCosta](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@JohnCosta](https://community.automationedge.com/u/JohnCosta)\ **Post date:** [November 5, 2024, 7:07pm UTC](https://community.automationedge.com/t/error-web-gui/12921/7 "2024-11-05T19:07:23Z")
In the browser step, click on the help button and scroll to index 4. In index 4.1, it explains how to install an extension in the browser for the step to work.