# Error while opening process studio

**URL:** <https://community.automationedge.com/t/error-while-opening-process-studio/6291>\
**Category:** Process Studio\
**Tags:** rpa, process-studio\
**Created:** [September 30, 2022, 10:20am UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291 "2022-09-30T10:20:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![varshap](https://avatars.discourse-cdn.com/v4/letter/v/eada6e/32.png) [@varshap](https://community.automationedge.com/u/varshap)\
**Post date:** [September 30, 2022, 10:20am UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/1 "2022-09-30T10:20:21Z")

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I a facing one problem while opening process studio workplace  
it showing user already exist.Please hepl me

 ![IMG-20220928-WA0015 (1)](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/2X/a/a2f44f9d5bd13b8fafce88d6092cd8ac9700b468.jpeg)  
out.ASAP

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<div class="post-metadata">

**Author:** ![hemanshu.rukadikar](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/hemanshu.rukadikar/32/606_2.png) [@hemanshu.rukadikar](https://community.automationedge.com/u/hemanshu.rukadikar)\
**Post date:** [September 30, 2022, 10:37am UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/2 "2022-09-30T10:37:45Z")

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As the error says, you have already registered Process Studio using the same credentials. You need to login to that PS and deregister it.

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**Author:** ![wllmdjngh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/wllmdjngh/32/952_2.png) [@wllmdjngh](https://community.automationedge.com/u/wllmdjngh)\
**Post date:** [September 30, 2022, 11:25am UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/3 "2022-09-30T11:25:12Z")

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Process studio is registered, besides the user, to the station where you logged in.  
To execute in an other workstation with the same user, you must first deregister.

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<div class="post-metadata">

**Author:** ![varshap](https://avatars.discourse-cdn.com/v4/letter/v/eada6e/32.png) [@varshap](https://community.automationedge.com/u/varshap)\
**Post date:** [September 30, 2022, 5:11pm UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/4 "2022-09-30T17:11:23Z")

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i tried but not working.

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<div class="post-metadata">

**Author:** ![wllmdjngh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/wllmdjngh/32/952_2.png) [@wllmdjngh](https://community.automationedge.com/u/wllmdjngh)\
**Post date:** [September 30, 2022, 5:30pm UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/5 "2022-09-30T17:30:49Z")

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I had similar issues before and to reset everything, although it takes some time to restore the environment, every midnight at India time, some registers are reset and one of them is the Process Studio registration.  
Remove your license at the server level, remove process studio from you desktop and reinstall. After midnight, try to login again.  
It will download all your plugins again.  
Good luck

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<div class="post-metadata">

**Author:** ![varshap](https://avatars.discourse-cdn.com/v4/letter/v/eada6e/32.png) [@varshap](https://community.automationedge.com/u/varshap)\
**Post date:** [September 30, 2022, 5:48pm UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/6 "2022-09-30T17:48:38Z")

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Thank you sir. i will try this.

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<div class="post-metadata">

**Author:** ![varshap](https://avatars.discourse-cdn.com/v4/letter/v/eada6e/32.png) [@varshap](https://community.automationedge.com/u/varshap)\
**Post date:** [October 14, 2022, 10:45am UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/7 "2022-10-14T10:45:11Z")

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Hello AutomationEdge  
Again facing same issue please give me permanent solution for that.

Regards  
Varsha Patil.

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<div class="post-metadata">

**Author:** ![wllmdjngh](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/wllmdjngh/32/952_2.png) [@wllmdjngh](https://community.automationedge.com/u/wllmdjngh)\
**Post date:** [October 14, 2022, 12:15pm UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/8 "2022-10-14T12:15:27Z")

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Hi Varsha.  
Executing on the same station same user and network is setup correctly with enough bandwidth to download the plugins in a timely manner, I was able to solve similar issues you are facing.  
I experienced issues if there is a proxy server or balancer in the middle. If this is your case, check network configuration.  
When we setup proxy to balance connections, it causes issues. Connection to server must be stable. If IP changes constantly, it will have trouble to connect.

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**Author:** ![Fred](https://avatars.discourse-cdn.com/v4/letter/f/db5fbb/32.png) [@Fred](https://community.automationedge.com/u/Fred)\
**Post date:** [November 7, 2022, 4:01pm UTC](https://community.automationedge.com/t/error-while-opening-process-studio/6291/9 "2022-11-07T16:01:33Z")

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hello, I tried the steps above, I was able to delete my registration but my Process Studio instance on my computer will not delete, it keeps reverting to READ-ONLY when i go to properties, without deleting this, I am unable to login to any new instance, Keeps saying user (me) is already registered. Please advice I do not have access to On-demand site.

Thank you!
