# On Premise License

**URL:** <https://community.automationedge.com/t/on-premise-license/9932>\
**Category:** AutomationEdge License\
**Tags:** on-premise, license, server\
**Created:** [June 28, 2023, 9:18am UTC](https://community.automationedge.com/t/on-premise-license/9932 "2023-06-28T09:18:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nidhi.saraiya](https://avatars.discourse-cdn.com/v4/letter/n/ea666f/32.png) [@nidhi.saraiya](https://community.automationedge.com/u/nidhi.saraiya)\
**Post date:** [June 28, 2023, 9:18am UTC](https://community.automationedge.com/t/on-premise-license/9932/1 "2023-06-28T09:18:11Z")

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I am looking for a solution to the problem of being unable to upload an on-premise license file on the Automation Edge server portal.

![image](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/2X/4/4351e3aa2b3345ab84fb2496b014466934a3b054.png)

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**Author:** ![Prajakta\_Vikhe](https://avatars.discourse-cdn.com/v4/letter/p/67e7ee/32.png) [@Prajakta\_Vikhe](https://community.automationedge.com/u/Prajakta_Vikhe)\
**Post date:** [June 28, 2023, 9:32am UTC](https://community.automationedge.com/t/on-premise-license/9932/2 "2023-06-28T09:32:40Z")

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Hi nidhi,  
Kindly verify your system’s MAC address.

If the MAC address does not match, this error happens.

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**Author:** ![nidhi.saraiya](https://avatars.discourse-cdn.com/v4/letter/n/ea666f/32.png) [@nidhi.saraiya](https://community.automationedge.com/u/nidhi.saraiya)\
**Post date:** [June 28, 2023, 10:45am UTC](https://community.automationedge.com/t/on-premise-license/9932/3 "2023-06-28T10:45:49Z")

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Thanks, Prajakta. We will Check.