# Poll result - ITSM Tool **URL:** \ **Category:** Discuss-ITSM-Automation\ **Tags:** rpa, generic\ **Created:** [April 7, 2023, 12:23pm UTC](https://community.automationedge.com/t/poll-result-itsm-tool/8038 "2023-04-07T12:23:18Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Anand.Tambey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/anand.tambey/32/1167_2.png) [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\ **Post date:** [April 7, 2023, 12:23pm UTC](https://community.automationedge.com/t/poll-result-itsm-tool/8038/1 "2023-04-07T12:23:18Z")
Out of 18 voters got 50 votes. With 44%, ServiceNow is leading tool used as per the votes. Poll is open, still counting… ![image](https://europe1.discourse-cdn.com/standard21/uploads/aitsmcoop/original/1X/5f270f492e06f16e14a3bf6c55252b9e664302c2.png) > [@Poll - Which IT Service Desk Tool is preferred to use in IT Service Management industry?](https://community.aitsmcoop.com/t/poll-which-it-service-desk-tool-is-preferred-to-use-in-it-service-management-industry/287): > > [poll](https://community.aitsmcoop.com/t/poll-which-it-service-desk-tool-is-preferred-to-use-in-it-service-management-industry/287/1) 1 post - 1 participant [Read full topic](https://community.aitsmcoop.com/t/poll-result-itsm-tool/386) * * * This is a companion discussion topic for the original entry at [https://community.aitsmcoop.com/t/poll-result-itsm-tool/386](https://community.aitsmcoop.com/t/poll-result-itsm-tool/386)