# Unable to install process studio in windows 10 OS

**URL:** <https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804>\
**Category:** Process Studio\
**Created:** [July 1, 2021, 6:56am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804 "2021-07-01T06:56:42Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![muralich](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@muralich](https://community.automationedge.com/u/muralich)\
**Post date:** [July 1, 2021, 6:56am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/1 "2021-07-01T06:56:42Z")

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Hi Team ,  
I am unable to install process studio , and when i am running process-studio.bat file facing below error .

 ![AE_Error](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/1X/9feaa8c82758a1fbbf3daa46059be7e60d870677.png)

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**Author:** ![hemanshu.rukadikar](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.automationedge.com/hemanshu.rukadikar/32/606_2.png) [@hemanshu.rukadikar](https://community.automationedge.com/u/hemanshu.rukadikar)\
**Post date:** [July 1, 2021, 1:39pm UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/2 "2021-07-01T13:39:31Z")

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HI murali,

Welcome to the community. Just FYI, AE Process Studio support Java 11 and not 16. That being said, in your case, it is using bundled Java so version should not be an issue. Can you please share your _process-studio.log_ file from **process-studio\>logs** directory if the file has been created?

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**Author:** ![rakesh.kale](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@rakesh.kale](https://community.automationedge.com/u/rakesh.kale)\
**Post date:** [July 2, 2021, 2:39am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/3 "2021-07-02T02:39:37Z")

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Hi Murali,

Kindly remove the space from the process-studio installation directory and check.

In your case, the “ **Automation Edge** ” folder contains space.

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**Author:** ![muralich](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@muralich](https://community.automationedge.com/u/muralich)\
**Post date:** [July 2, 2021, 4:10am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/4 "2021-07-02T04:10:22Z")

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Hi Hemanshu,  
Log file is not generated .

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**Author:** ![muralich](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@muralich](https://community.automationedge.com/u/muralich)\
**Post date:** [July 2, 2021, 4:13am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/5 "2021-07-02T04:13:54Z")

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Hi Rakesh ,  
After removing space AE studio is opened ,but after giving credentials getting connection failed exception

Log :  
2021/07/02 09:38:34 - AutomationEdge Process Studio - Using JAVA version: 11.0.9  
2021/07/02 09:38:34 - AutomationEdge Process Studio - Using JAVA from path: F:\AutomationEdge\process-studio\java  
2021-07-02 09:38:34 main INFO ProcessStudioProperties:40 - Succeessfully Initialized the ProcessStudioProperties using process-studio.properties  
2021-07-02 09:38:44 main INFO HostDetailsUtils:106 - Mac addresses are : [E4:D5:3D:25:A3:65]  
2021-07-02 09:38:49 main ERROR ProcessStudio:12018 - Error while authenticating/registering Process Studio {}  
org.apache.http.conn.HttpHostConnectException: Connect to localhost:8080 [localhost/127.0.0.1, localhost/0:0:0:0:0:0:0:1] failed: Connection refused: connect  
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:159) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:359) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) ~[httpclient-4.5.3.jar:4.5.3]  
at com.automationedge.ps.ui.studio.ProcessStudio.nativeAuthentication(ProcessStudio.java:12115) ~[process-studio-ui-6.1.0.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.authenticateOrRegisterProcessStudio(ProcessStudio.java:12012) [process-studio-ui-6.1.0.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.showAEAuthenticationDialog(ProcessStudio.java:12259) [process-studio-ui-6.1.0.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.registerProcessStudio(ProcessStudio.java:12238) [process-studio-ui-6.1.0.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.init(ProcessStudio.java:1123) [process-studio-ui-6.1.0.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.createContents(ProcessStudio.java:11097) [process-studio-ui-6.1.0.jar:?]  
at org.eclipse.jface.window.Window.create(Window.java:426) [jface-3.3.0-I20070606-0010.jar:?]  
at org.eclipse.jface.window.Window.open(Window.java:785) [jface-3.3.0-I20070606-0010.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.start(ProcessStudio.java:11127) [process-studio-ui-6.1.0.jar:?]  
at com.automationedge.ps.ui.studio.ProcessStudio.main(ProcessStudio.java:928) [process-studio-ui-6.1.0.jar:?]  
Caused by: java.net.ConnectException: Connection refused: connect  
at java.net.PlainSocketImpl.waitForConnect(Native Method) ~[?:?]  
at java.net.PlainSocketImpl.socketConnect(Unknown Source) ~[?:?]  
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) ~[?:?]  
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) ~[?:?]  
at java.net.AbstractPlainSocketImpl.connect(Unknown Source) ~[?:?]  
at java.net.SocksSocketImpl.connect(Unknown Source) ~[?:?]  
at java.net.Socket.connect(Unknown Source) ~[?:?]  
at org.apache.http.conn.socket.PlainConnectionSocketFactory.connectSocket(PlainConnectionSocketFactory.java:75) ~[httpclient-4.5.3.jar:4.5.3]  
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142) ~[httpclient-4.5.3.jar:4.5.3]  
… 19 more

![AEBUG](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/1X/c85ca52faa4d8dcd2b298063d522e249a57d499d.png)

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<div class="post-metadata">

**Author:** ![rakesh.kale](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@rakesh.kale](https://community.automationedge.com/u/rakesh.kale)\
**Post date:** [July 2, 2021, 4:45am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/6 "2021-07-02T04:45:03Z")

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Hi Murali,

Are you using the T3 cloud instance of AutomationEdge or you have an On-prem setup?

If you are using T3, then your AE URL on the process-studio connection parameter should be **[https://t3.automationedge.com](https://t3.automationedge.com)** and not **[http://localhost.com](http://localhost.com)**

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<div class="post-metadata">

**Author:** ![muralich](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@muralich](https://community.automationedge.com/u/muralich)\
**Post date:** [July 2, 2021, 6:01am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/7 "2021-07-02T06:01:48Z")

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Hi Rakesh ,  
I am using T3 cloud , I have update to cloud URL and AE Studio is open and asking workspace , could to tell me which workspace we need to give ,

![Capture](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/1X/8d881dca936ea689852f0c0f35a5605476b05ee6.png)

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<div class="post-metadata">

**Author:** ![rakesh.kale](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@rakesh.kale](https://community.automationedge.com/u/rakesh.kale)\
**Post date:** [July 2, 2021, 6:13am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/8 "2021-07-02T06:13:33Z")

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Hi Murali,

You can create/select your own workspace by clicking on the Browse button.

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<div class="post-metadata">

**Author:** ![muralich](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@muralich](https://community.automationedge.com/u/muralich)\
**Post date:** [July 2, 2021, 6:39am UTC](https://community.automationedge.com/t/unable-to-install-process-studio-in-windows-10-os/3804/9 "2021-07-02T06:39:51Z")

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Thanks Rakesh , Working fine .
