# Unknow state of agent

**URL:** https://community.automationedge.com/t/unknow-state-of-agent/1962
**Category:** Get Help & Discuss
**Tags:** rpa
**Created:** [April 15, 2020, 5:05am UTC](https://community.automationedge.com/t/unknow-state-of-agent/1962 "2020-04-15T05:05:08Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![AnkitaPuri](https://avatars.discourse-cdn.com/v4/letter/a/a5b964/32.png) [@AnkitaPuri](https://community.automationedge.com/u/AnkitaPuri)
#### Post date: [April 15, 2020, 5:05am UTC](https://community.automationedge.com/t/unknow-state-of-agent/1962/1 "2020-04-15T05:05:08Z")

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What is unknown state of agent?

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### Author: ![Ankita1](https://avatars.discourse-cdn.com/v4/letter/a/d07c76/32.png) [@Ankita1](https://community.automationedge.com/u/Ankita1)
#### Post date: [April 15, 2020, 5:16am UTC](https://community.automationedge.com/t/unknow-state-of-agent/1962/2 "2020-04-15T05:16:52Z")

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Hi Ankita,

When the agent is not running, Status remains Unknown.  
Unknown status is shown when server is not sure about the status of the agent due to factors such as abrupt shutdown or network failure.