# Unknown status of agent

**URL:** <https://community.automationedge.com/t/unknown-status-of-agent/2142>\
**Category:** Get Help & Discuss\
**Tags:** rpa\
**Created:** [May 29, 2020, 9:29am UTC](https://community.automationedge.com/t/unknown-status-of-agent/2142 "2020-05-29T09:29:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AnkitaPuri](https://avatars.discourse-cdn.com/v4/letter/a/a5b964/32.png) [@AnkitaPuri](https://community.automationedge.com/u/AnkitaPuri)\
**Post date:** [May 29, 2020, 9:29am UTC](https://community.automationedge.com/t/unknown-status-of-agent/2142/1 "2020-05-29T09:29:18Z")

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When the agent will go to an UNKNOWN state?

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**Author:** ![rohini.deshpande](https://avatars.discourse-cdn.com/v4/letter/r/e79b87/32.png) [@rohini.deshpande](https://community.automationedge.com/u/rohini.deshpande)\
**Post date:** [May 29, 2020, 11:04am UTC](https://community.automationedge.com/t/unknown-status-of-agent/2142/2 "2020-05-29T11:04:08Z")

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Hi Ankita,

When there is no communication between agent & Server(i.e Agent is not able to communicate with server) at that time status of the agent will be unknown. And sometimes when an agent gets closed abruptly then also it will go into an unknown state.

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**Author:** ![AnkitaPuri](https://avatars.discourse-cdn.com/v4/letter/a/a5b964/32.png) [@AnkitaPuri](https://community.automationedge.com/u/AnkitaPuri)\
**Post date:** [May 29, 2020, 11:15am UTC](https://community.automationedge.com/t/unknown-status-of-agent/2142/3 "2020-05-29T11:15:55Z")

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Thanks Rohini