# Unverified user

**URL:** <https://community.automationedge.com/t/unverified-user/13005>\
**Category:** Process Studio\
**Tags:** rpa, learning\
**Created:** [August 16, 2024, 7:55am UTC](https://community.automationedge.com/t/unverified-user/13005 "2024-08-16T07:55:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![lohitkumarbiswas](https://avatars.discourse-cdn.com/v4/letter/l/f05b48/32.png) [@lohitkumarbiswas](https://community.automationedge.com/u/lohitkumarbiswas)\
**Post date:** [August 16, 2024, 7:55am UTC](https://community.automationedge.com/t/unverified-user/13005/1 "2024-08-16T07:55:47Z")

</div>

I am new to automation edge, while I Creating a new user it shows inactive as well as I cant assign a valid license to the user

here I attaching the problem for your reference

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/automationedge/original/2X/b/b34d8f419f2e135fb347ecb9355561513fa86063.png)