# What are the different states of users in AutomationEdge?

**URL:** <https://community.automationedge.com/t/what-are-the-different-states-of-users-in-automationedge/17799>\
**Category:** AutomationEdge Server\
**Tags:** rpa\
**Created:** [April 15, 2026, 5:06am UTC](https://community.automationedge.com/t/what-are-the-different-states-of-users-in-automationedge/17799 "2026-04-15T05:06:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Gulafsha](https://avatars.discourse-cdn.com/v4/letter/g/7ea924/32.png) [@Gulafsha](https://community.automationedge.com/u/Gulafsha)\
**Post date:** [April 15, 2026, 5:06am UTC](https://community.automationedge.com/t/what-are-the-different-states-of-users-in-automationedge/17799/1 "2026-04-15T05:06:35Z")

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What are the different user states in AutomationEdge and what do they represent?

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**Author:** ![AETrainings](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@AETrainings](https://community.automationedge.com/u/AETrainings)\
**Post date:** [October 8, 2026, 5:46am UTC](https://community.automationedge.com/t/what-are-the-different-states-of-users-in-automationedge/17799/2 "2026-10-08T05:46:15Z")

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In AutomationEdge (AE UI), user accounts transition through seven distinct states during their lifecycle:

- **Unverified:** A newly created user account that has not yet logged in for the first time. Upon the user’s initial login attempt, a dormancy check runs—if passed, the state becomes **Active** ; if failed, it moves to **Disabled**.

- **Active:** The normal operating state. The user can log in and execute operations based on their assigned roles and permissions.

- **Locked:** Triggered automatically when a user exceeds the configured maximum number of consecutive failed login attempts.

- **Dormant:** Applied automatically when a user account has no sign-in activity for longer than the tenant’s configured _Dormancy Period_. A system or tenant administrator must manually intervene to enable or disable the account.

- **Disabled:** Set manually by an administrator from an Active, Enabled, or Locked state. Unlike Locked accounts, disabling a user account automatically disables all scheduled tasks associated with that user.

- **Enabled:** The intermediate state after an administrator unlocks or re-activates a Locked, Dormant, or Disabled user account. When the user logs in and updates their password, the account automatically transitions to **Active**.

- **Deleted:** Created internally when an administrator deletes a user account.
