# \#generic

**URL:** https://community.automationedge.com/tag/generic/44.md

[Latest](https://community.automationedge.com/latest.md) · [Categories](https://community.automationedge.com/categories.md) · [Tags](https://community.automationedge.com/tags.md)

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## [Multithreading](https://community.automationedge.com/t/multithreading/17584)

<div class="topic-metadata">

**Author:** [@Soheb](https://community.automationedge.com/u/Soheb)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 1:38pm UTC](https://community.automationedge.com/t/multithreading/17584 "2026-02-13T13:38:40Z")

</div>

How does agent multithreading work?

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## [How AE follows SEBI/RBI retention and traceability standards](https://community.automationedge.com/t/how-ae-follows-sebi-rbi-retention-and-traceability-standards/17598)

<div class="topic-metadata">

**Author:** [@spharse3](https://community.automationedge.com/u/spharse3)\
**Replies:** 0\
**Last updated:** [February 13, 2026, 12:49pm UTC](https://community.automationedge.com/t/how-ae-follows-sebi-rbi-retention-and-traceability-standards/17598 "2026-02-13T12:49:35Z")

</div>

How does AutomationEdge ensure tamper-proof auditability of workflow executions, including user identity, data changes, and approval history — and can this audit trail meet regulatory requirements such as SEBI/RBI retent…

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## [When to use "Credentials" while setting parameters or is it only usable for GUI cases?](https://community.automationedge.com/t/when-to-use-credentials-while-setting-parameters-or-is-it-only-usable-for-gui-cases/17477)

<div class="topic-metadata">

**Author:** [@satwikdhavale](https://community.automationedge.com/u/satwikdhavale)\
**Replies:** 1\
**Last updated:** [January 29, 2026, 12:37pm UTC](https://community.automationedge.com/t/when-to-use-credentials-while-setting-parameters-or-is-it-only-usable-for-gui-cases/17477 "2026-01-29T12:37:28Z")

</div>

When to use “Credentials” while setting parameters or is it only usable for GUI cases ?

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## [Error while using Surface Spy plugin](https://community.automationedge.com/t/error-while-using-surface-spy-plugin/10557)

<div class="topic-metadata">

**Author:** [@Noah\_Walkar](https://community.automationedge.com/u/Noah_Walkar)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:44am UTC](https://community.automationedge.com/t/error-while-using-surface-spy-plugin/10557 "2025-07-24T09:44:06Z")

</div>

Hi!

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## [Controllers connection time to Agent machine](https://community.automationedge.com/t/controllers-connection-time-to-agent-machine/3931)

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**Author:** [@priyanka.gupta](https://community.automationedge.com/u/priyanka.gupta)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:40am UTC](https://community.automationedge.com/t/controllers-connection-time-to-agent-machine/3931 "2025-07-24T09:40:51Z")

</div>

Hi! When I run a workflow, the Controller tries to connect to the Agent machine but disconnects. Please could you suggest how to handle this.

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## [HTML format email body in Send Email step](https://community.automationedge.com/t/html-format-email-body-in-send-email-step/10628)

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**Author:** [@BhagyashriC](https://community.automationedge.com/u/BhagyashriC)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:40am UTC](https://community.automationedge.com/t/html-format-email-body-in-send-email-step/10628 "2025-07-24T09:40:18Z")

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Hi! Please can you suggest how to create a HTML format email body in Send Email step in AutomationEdge Process Studio workflows ?

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## [Retry Status in Request Tab](https://community.automationedge.com/t/retry-status-in-request-tab/10567)

<div class="topic-metadata">

**Author:** [@BhagyashriC](https://community.automationedge.com/u/BhagyashriC)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:39am UTC](https://community.automationedge.com/t/retry-status-in-request-tab/10567 "2025-07-24T09:39:43Z")

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Hi! I am getting the Retry status in the request tab.

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## [Office 365: Email Message Input Plugin issue](https://community.automationedge.com/t/office-365-email-message-input-plugin-issue/10385)

<div class="topic-metadata">

**Author:** [@Omar\_Al\_Habsi](https://community.automationedge.com/u/Omar_Al_Habsi)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:38am UTC](https://community.automationedge.com/t/office-365-email-message-input-plugin-issue/10385 "2025-07-24T09:38:34Z")

</div>

Hi! All Which are the plugin steps and methods to read emails in AutomationEdge Workflows

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## [Web Services Lookup step - Unable to find valid certification path to requested target](https://community.automationedge.com/t/web-services-lookup-step-unable-to-find-valid-certification-path-to-requested-target/10335)

<div class="topic-metadata">

**Author:** [@Emiko\_Nakamura](https://community.automationedge.com/u/Emiko_Nakamura)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:37am UTC](https://community.automationedge.com/t/web-services-lookup-step-unable-to-find-valid-certification-path-to-requested-target/10335 "2025-07-24T09:37:57Z")

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Hi! I am getting the following error while using the Web Services Lookup step. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested…

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## [Insurance underwriting automation](https://community.automationedge.com/t/insurance-underwriting-automation/17190)

<div class="topic-metadata">

**Author:** [@madhavi.bade](https://community.automationedge.com/u/madhavi.bade)\
**Replies:** 0\
**Last updated:** [July 22, 2025, 12:25pm UTC](https://community.automationedge.com/t/insurance-underwriting-automation/17190 "2025-07-22T12:25:36Z")

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What do you mean by insurance underwriting automation?

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## [Need help with automation or want to discuss the product details?](https://community.automationedge.com/t/need-help-with-automation-or-want-to-discuss-the-product-details/17056)

<div class="topic-metadata">

**Author:** [@NamrataHindujaGeneva](https://community.automationedge.com/u/NamrataHindujaGeneva)\
**Replies:** 1\
**Last updated:** [May 29, 2025, 3:21pm UTC](https://community.automationedge.com/t/need-help-with-automation-or-want-to-discuss-the-product-details/17056 "2025-05-29T15:21:57Z")

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I’m Namrata Hinduja Geneva, Switzerland looking for assistance with automating certain tasks in our workflow. Additionally, I’d love to discuss the product’s features and how to best integrate it into our existing system…

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## [AutomationEdge Process Resources](https://community.automationedge.com/t/automationedge-process-resources/3526)

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**Author:** [@Antoine\_Martin](https://community.automationedge.com/u/Antoine_Martin)\
**Replies:** 2\
**Last updated:** [June 4, 2021, 1:29pm UTC](https://community.automationedge.com/t/automationedge-process-resources/3526 "2021-06-04T13:29:16Z")

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Hi I am new to RPA. How do I get started with AutomationEdge Process Studio and please give a link to the various resources.

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## [AutomationEdge - ServiceNow Integration](https://community.automationedge.com/t/automationedge-servicenow-integration/10414)

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**Author:** [@Noah\_Walkar](https://community.automationedge.com/u/Noah_Walkar)\
**Replies:** 2\
**Last updated:** [December 2, 2024, 6:32am UTC](https://community.automationedge.com/t/automationedge-servicenow-integration/10414 "2024-12-02T06:32:03Z")

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Hi! Please could you provide details of AutomationEdge - ServiceNow Integration.

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## [Data fetching from URL using RPA](https://community.automationedge.com/t/data-fetching-from-url-using-rpa/13131)

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**Author:** [@lohitkumarbiswas](https://community.automationedge.com/u/lohitkumarbiswas)\
**Replies:** 0\
**Last updated:** [August 26, 2024, 11:38am UTC](https://community.automationedge.com/t/data-fetching-from-url-using-rpa/13131 "2024-08-26T11:38:12Z")

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Hello Community, I am new to automation edge, I am trying to fetch all the laptop data from amazon and put it into a excel sheet which leads to into error. I can’t understand the workflow. my model currently able to pic…

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## [Darshan Hiranandani : How can we determine the success of our IT process automation efforts through metrics and KPIs?](https://community.automationedge.com/t/darshan-hiranandani-how-can-we-determine-the-success-of-our-it-process-automation-efforts-through-metrics-and-kpis/13002)

<div class="topic-metadata">

**Author:** [@darshanhiranandani23](https://community.automationedge.com/u/darshanhiranandani23)\
**Replies:** 0\
**Last updated:** [August 16, 2024, 5:53am UTC](https://community.automationedge.com/t/darshan-hiranandani-how-can-we-determine-the-success-of-our-it-process-automation-efforts-through-metrics-and-kpis/13002 "2024-08-16T05:53:32Z")

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Hi Team, As we continue to refine and evaluate our IT process automation efforts, it’s crucial that we establish effective metrics and KPIs to gauge our success. I would appreciate your input on the following aspects: …

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## [Everything About Service Integration And Management (SIAM) - Part 3 of 4 - SIAM - ITIL|COBIT |VeriSM](https://community.automationedge.com/t/everything-about-service-integration-and-management-siam-part-3-of-4-siam-itil-cobit-verism/7960)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/everything-about-service-integration-and-management-siam-part-3-of-4-siam-itil-cobit-verism/7960 "2023-03-29T05:41:22Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=8Qj2ItQuzXo

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## [Everything About Service Integration And Management (SIAM) - Part 2 of 4](https://community.automationedge.com/t/everything-about-service-integration-and-management-siam-part-2-of-4/7958)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/everything-about-service-integration-and-management-siam-part-2-of-4/7958 "2023-03-29T05:41:21Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=KXcYiyu6\_rQ

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## [Everything About Service Integration And Management (SIAM) - Part 1 of 4](https://community.automationedge.com/t/everything-about-service-integration-and-management-siam-part-1-of-4/7956)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/everything-about-service-integration-and-management-siam-part-1-of-4/7956 "2023-03-29T05:41:21Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=PECqeQX3FO8

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## [A Productive Rant About Automation (Part-2) | Special Interview With Sapna Gupta](https://community.automationedge.com/t/a-productive-rant-about-automation-part-2-special-interview-with-sapna-gupta/7954)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/a-productive-rant-about-automation-part-2-special-interview-with-sapna-gupta/7954 "2023-03-29T05:41:21Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=XwSiOPxyDC0

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## [A Productive Rant About Automation (Part-1) | Special Interview With Sapna Gupta](https://community.automationedge.com/t/a-productive-rant-about-automation-part-1-special-interview-with-sapna-gupta/7952)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/a-productive-rant-about-automation-part-1-special-interview-with-sapna-gupta/7952 "2023-03-29T05:41:20Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=id-xqT0Tazg

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## [AITSM - What No One Is Talking About (Part-2) | Special Interview With Neethi Upadhya](https://community.automationedge.com/t/aitsm-what-no-one-is-talking-about-part-2-special-interview-with-neethi-upadhya/7950)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/aitsm-what-no-one-is-talking-about-part-2-special-interview-with-neethi-upadhya/7950 "2023-03-29T05:41:20Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=HrNMG1klT7I

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## [AITSM - What No One Is Talking About (Part-1) | Special Interview With Neethi Upadhya](https://community.automationedge.com/t/aitsm-what-no-one-is-talking-about-part-1-special-interview-with-neethi-upadhya/7948)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/aitsm-what-no-one-is-talking-about-part-1-special-interview-with-neethi-upadhya/7948 "2023-03-29T05:41:19Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=fXs30HeVXQk

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## [The Evolution Of AITSM (Part-2) | Special Interview With Greg Specht](https://community.automationedge.com/t/the-evolution-of-aitsm-part-2-special-interview-with-greg-specht/7946)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/the-evolution-of-aitsm-part-2-special-interview-with-greg-specht/7946 "2023-03-29T05:41:19Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=gnFRgkkHbbc

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## [The Evolution Of AITSM (Part-1) | Special Interview With Greg Specht](https://community.automationedge.com/t/the-evolution-of-aitsm-part-1-special-interview-with-greg-specht/7944)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/the-evolution-of-aitsm-part-1-special-interview-with-greg-specht/7944 "2023-03-29T05:41:18Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=xDmM9OeU3VQ

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## [How To Make A Good Automation Even Better? | Special Interview With Girish Gadage](https://community.automationedge.com/t/how-to-make-a-good-automation-even-better-special-interview-with-girish-gadage/7942)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/how-to-make-a-good-automation-even-better-special-interview-with-girish-gadage/7942 "2023-03-29T05:41:18Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=tF0YoPIi9HE

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## [Scaling Your Automation Journey (Part-2) | Special Interview With Fernando Baldin](https://community.automationedge.com/t/scaling-your-automation-journey-part-2-special-interview-with-fernando-baldin/7940)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/scaling-your-automation-journey-part-2-special-interview-with-fernando-baldin/7940 "2023-03-29T05:41:18Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=DwDCw\_uXZQk

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## [Scaling Your Automation Journey (Part-1) | Special Interview With Fernando Baldin](https://community.automationedge.com/t/scaling-your-automation-journey-part-1-special-interview-with-fernando-baldin/7938)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/scaling-your-automation-journey-part-1-special-interview-with-fernando-baldin/7938 "2023-03-29T05:41:17Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=lqWZLaf5RUI

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## [Digital Service Management – How to identify need? | Special Interview With Juzer Saifee](https://community.automationedge.com/t/digital-service-management-how-to-identify-need-special-interview-with-juzer-saifee/7937)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/digital-service-management-how-to-identify-need-special-interview-with-juzer-saifee/7937 "2023-03-29T05:41:17Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=eRQ46r416Ng

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## [AITSM Show : Trailer By AITSM Co-Op](https://community.automationedge.com/t/aitsm-show-trailer-by-aitsm-co-op/7936)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/aitsm-show-trailer-by-aitsm-co-op/7936 "2023-03-29T05:41:17Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=YdXqYFSLBf8

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## [AITSM Co-Op - The community for AITSM Pros](https://community.automationedge.com/t/aitsm-co-op-the-community-for-aitsm-pros/7935)

<div class="topic-metadata">

**Author:** [@Anand.Tambey](https://community.automationedge.com/u/Anand.Tambey)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 5:41am UTC](https://community.automationedge.com/t/aitsm-co-op-the-community-for-aitsm-pros/7935 "2023-03-29T05:41:17Z")

</div>

This is a companion discussion topic for the original entry at https://www.youtube.com/watch?v=tTjDplIkQbo

[Next page](https://community.automationedge.com/tag/generic/44.md?match_all_tags=true&page=1&tags%5B%5D=generic)
