Web Spy error

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1

Hello,
I am getting an error in web spy. I am attaching the screenshot of the same herewith.
Please help me out.

Thanks.

Screenshot (29)
Screenshot (29)1366×768 74.7 KB

2

Hi @samiksharajewar,
Welcome to the community. Can you help me with your Chrome version?

3

Also,
As a troubleshooting step, check if you can open the browser from Start Browser step.

4

Hello sir,
Chrome Version 89.0.4389.114 (Official Build) (64-bit)

5

Noted. Help me with two details:

  1. Can you open the browser via Start Browser step?
  2. Where is your Chrome browser installed?
6
  1. No, it is not opening via start browser step. Giving an error attached in the screenshot.
  2. Browser is installed in c drive.

Screenshot (31)
Screenshot (31)1366×768 85 KB

7

Looks like Process Studio is not able to access Google Chrome. Can you give me the fill installation path please?
E.g.: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

8

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

9

Ok,

Looks like there is some privellege (Access) issue then. Will you be able to run PS as administrator? If you can do that or install Chome on user level, it should solve the issue.

10

Yes, PS is working properly. I’ll check about the access.
Thank You for your help.

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