What are the different states of users in AutomationEdge?

What are the different user states in AutomationEdge and what do they represent?

In AutomationEdge (AE UI), user accounts transition through seven distinct states during their lifecycle:

  • Unverified: A newly created user account that has not yet logged in for the first time. Upon the user’s initial login attempt, a dormancy check runs—if passed, the state becomes Active; if failed, it moves to Disabled.

  • Active: The normal operating state. The user can log in and execute operations based on their assigned roles and permissions.

  • Locked: Triggered automatically when a user exceeds the configured maximum number of consecutive failed login attempts.

  • Dormant: Applied automatically when a user account has no sign-in activity for longer than the tenant’s configured Dormancy Period. A system or tenant administrator must manually intervene to enable or disable the account.

  • Disabled: Set manually by an administrator from an Active, Enabled, or Locked state. Unlike Locked accounts, disabling a user account automatically disables all scheduled tasks associated with that user.

  • Enabled: The intermediate state after an administrator unlocks or re-activates a Locked, Dormant, or Disabled user account. When the user logs in and updates their password, the account automatically transitions to Active.

  • Deleted: Created internally when an administrator deletes a user account.