Today’s video is the first in the series for AutomationEdge-BMC Helix integration. This video showcases an AutomationEdge RPA Chatbot: BMC Helix Ticket Creation and Chatbot Response. It will showcase requesting incident creation on a chatbot, followed by fulfilment with BMC Helix Ticket Creation and sending a Chatbot response.
The AutomationEdge workflow includes the following steps: Get Variables, Modified Java Script, Advanced REST Client, Mail, Set Workflow Result, Write to Log
BMC Helix Ticket Creation and Chatbot Response video URL:
The videos in the BMC Helix playlist include:
- BMC Helix Ticket Creation - https://youtu.be/pPX53gjRYMw
- BMC Helix Ticket Creation and Chatbot Response - https://youtu.be/j4DKovpXQR8
#BMCHelixIntegration #AutomationEdge itpa rpa #hyperautomation #ITSM #ITSM Automation #BMC Helix #Get Variables #Modified Java Script #Advanced REST Client #Mail #Set Workflow Result #Write to Log #AutomationEdge Plugins #BMC Insert Rescord #BMC Helix with AutomationEdge chatbot #AIStudio chatbot #AIStudio Integration
Please refer to the ITSM Playlist for the complete list of IT Process Automation (ITPA) videos -
