Facing an issue while opening the Process Studio , how to resolve the error?

[Pranavi_Dawkare]

[Prajakta_Vikhe]

Hello Pranavi,

Please share the process-studio log to check the issue.

[Pranavi_Dawkare]

Hi Prajakta from where do i share the process studio logs?

[Prajakta_Vikhe]

@Pranavi_Dawkare,

Please share the logs from you process-studio>> logs folder.
Path: Your drive\process-studio\logs

[Pranavi_Dawkare]

@Prajakta_Vikhe I have attached the logs screenshot below :

[Prajakta_Vikhe]

Hello @Pranavi_Dawkare,

Please follow the below solution for your issue:

• Create a new user on the portal

• Assign license to the new user

• Download and extract new process studio in a different drive

• Log in to process studio with new credentials.

[Pranavi_Dawkare]

Prajakta Can we connect over a call?

[Prajakta_Vikhe]

@Pranavi_Dawkare,

Please drop a mail to support@automationedge.com