Conversational AI is gaining traction as a means of automating messaging and speech-enabled systems that provide human-like interactions between computers and humans, but these projects are notoriously difficult to complete.
The speech features around customer discussion, email, and instant messaging are the three key modes of communication in every organization where conversational AI can radically impact how the organization works. Accessing data and information from these communication types that is helpful to an organization requires a significant amount of manual processing. You can dramatically reduce costs and improve customer experience, raise NPS scores, and increase customer retention and revenue with the proper conversational AI in place.
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