Hi @phani,
Welcome to AE community. Can you please help me with following details:
- Are you using Cloud or OnPrem version?
- If OnPrem, what is the version of your AE and what is the version of your Process Studio?
Its OnPerm, Process Studio Version 6.0.0 and AE ( UI Version 6.0.0)
Please check the following things:
- Your user has access to PS (You are allowed to use PS)
- You have not renamed or moved the folder after the first login of PS
Also, let me know what message do you get after you click on OK
hi @phani,
Has your problem been resolved?
yes, I have moved the folder(PS folder) that’s why it’s showing error.
After i replace the folder it’s working fine
Thank you.
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