Hi! Rushikesh
Looks like your Process Studio and AE instance are out of sync. Did you find any information in the Process Studio log files. Is it an active user?
Some related topics:
First check on t3 portal license is valid.
Else go to assign license tap and select you pc name and click assign.
If this not work then simple delete this studio download new and create tenets admin account.
That issue has to do with licensing, I believe you should open a support request to solve it.
Please delete the fonts folder from process-studio\conf directory.
Note:
That Font file was locked by JVM and during update. The updater was not able to update Font Directory
and because of that it started rollbacking Process Studio upgrade process. During rollback also it faced issue and because of that the rest of the directories were not rollbacked and that’s why Lib directory was not restored with original lib files
Knowledge Article:: Unable to Start Process Studio-Error ?
Problem Statement:
If you face error while starting Process Studio like [PS-Start-Error]
Solution:
Check environment variables & values for it.
Make sure you have set JAVA_HOME, JRE_HOME & Path variables with respective values for each.
like-
JAVA_HOME= C:\Program Files\Java\jdk1.8.0_152
JRE_HOME= C:\Program Files\Java\jre1.8.0_152
PATH= %JRE_HOME%/bin;%JAVA_HOME%/bin;
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