Process Studio - Unable to connect to AutomationEdge

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1

Hello,

i´m new in this tool!
I registered in the portal and accessed normally, but when trying to access Process Studio I get the errors below:

image

Log error: 2019-10-11 11:27:54 main ERROR ProcessStudio:9989 - AutomationEdge authentication exception, <!DOCTYPE HTML PUBLIC “-//W3C//DTD HTML 4.01 Transitional//EN”

what i need to do?

Thanks for help!

2

Bruno,

Could you please let me know below details?
1.Are using proxy on your machine?
2.Which credentials(UAT/DEV/TRIAL) you are using for Process studio login?
3.Please share process_studio.log file.