Process Studio Updated and now cannot login

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1

Hello, It seems that when Process Studio was updated, it also may have deregistered me, I cannot seem to log in, except for it saying User is already registered, I cannot delete the Process Studio from my desktop, nor can I install nor use a new instance, I have deleted my registration from AutomationEdge homepage. Please advice. Thank you!

2

Hi @Fred ,

  • Take a backup of .regconf file from process-studio/conf folder

  • Paste this file outside the process-studio directory

  • Remove .regconf file from process-studio/conf folder and start the process-studio application

  • Configure the new URL and click on connect. It will throw an error “process-studio is already registered with this user”

  • Then put the old .regconf file into process-studio/conf directory and check.

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